Sometimes websites break, even Amazon.
Websites can break. It is just the harsh truth of it. Even websites like Amazon, Facebook and Apple go down from time to time.
The most expensive outage in history happened in March 2017 when Amazon Web Services went down, resulting in a loss of $150-160 million (and they have teams of hundreds of employees dedicated to keeping their websites running properly). If you think your site won’t ever go down, you’re wrong.
We offer website maintenance to keep your website running.
Our website maintenance plans also include the services you need to keep your website up and running smoothly.
Websites are complicated. There are a lot of moving parts and code all connected up in the back end and they all have to work together to keep your website running.
If there is a problem with one of these elements, it can cause other elements (or your entire website) to break. (And yes, these applications update automatically – kind of like your cell phone apps get updated to fix problems. It is a good thing…but it still can cause new issues to arise.)
Let us worry about your website, not you.
To ensure that our client’s have the best service with the least amount of website outages, we offer website maintenance plans where OCW becomes the person worrying about whether your website is working properly…not you.
If you purchase a website maintenance plan, OCW will check the site regularly to ensure that all of the website features are working correctly. When we find a problem, we fix it. And when you find a problem, you message us and we fix it. (If you don’t have a website maintenance plan, you will need to find someone to fix your site and/or call the website hosting company yourself.)
Website Maintenance Pricing and Options
Ongoing Website Maintenance and Support
Paid Annually: Contact for pricing.
Paid Quarterly: Contact for pricing.
Paid Monthly: Contact for pricing.
Alternative Options for Website Maintenance
If you are not in a website maintenance plan with OCW, we can still help you get your site back up and running with a one time fee. In these situations, just reach out to us, we will send you a payment request and after your fee is paid, we will diagnose and fix your website problem.
One Time Fix : Contact for pricing.
Same Day Emergency Fix: Contact for pricing.
Support Phone Call: Contact for pricing.
Bucket of Hours for Content Updates
Buckets of hour can be used to make content updates to your website, change products, change copy, add new content etc. We sell buckets of hours based on 3 hour increments as detailed below.
Bucket of Hours: Contact for pricing.
Here is what's included in our website maintenance plans...
- Support Time (Up to 90 min/month)
- Detailed Notes For Every Task
- Email/Chat Support
- Cloud Backups
- Speed Optimization
- WordPress Core Updates
- Plug-in And Theme Updates
- Uptime Monitoring
- Security Scan
- Support for E-commerce
- Faster Response Time
- Coordination with Web Host